Trent Valley Arts
Cards - Prints - Picture Framing
Website Terms of Use Welcome to our website: trentvalleyarts.co.uk If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern TrentValleyArts’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term ‘trentvalleyarts’ or ‘us’ or ‘we’ refers to the owner of the website:- The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. This website sometimes uses cookies to monitor browsing preferences.See Cookies policy. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Every effort is made to keep the website up and running smoothly. However we will not be responsible for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Privacy Policy 1. This privacy policy applies to Trentvalleyarts.co.uk (the “Website”). We at TrentValleyArts take your privacy seriously. This policy covers the collection, processing and other use of personal data under the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulations (“GDPR”). 2. For the purpose of the DPA and GDPR we are the data controller and any enquiry regarding the collection or processing of your data should be emailed to: trentvalleyarts@gmail.com 3. By using the Website you consent to this policy. Information we may collect 4. We will collect personal data on this website only if it is directly provided to us by you the user. The information we may collect includes the following: • Name • Postal address • E-mail address • Telephone numbers Therefore, any personal details have been provided by you with your consent, usually to complete a sale or purchase from this website. 5. We sometimes use Google analytics that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data (but this data will not identify you personally). See cookie policy. 6. Your payment information (e.g. credit card details) provided, should you make a purchase from our website, is not received or stored by us. That information is processed securely and privately by the third party payment processors that we use. We will not have access to that information at any time apart from your name and postal address and email address which are required for completing a sale. We may share your personal data with our payment processors, but only for the purpose of completing the relevant payment transaction. Such payment processors are banned from using your personal data, except to provide these necessary payment services to us, and they are required to maintain the confidentiality of your personal data and payment information. What is the information used for? We require this information to help us provide a quality service. Other reasons include the following: 7. We may hold and process personal data that you provide to us in accordance with the DPA and GDPR. 7.1 In-house record keeping & accounts and completing a sale. 7.2 For compliance with the law and insurance purposes. 7.3 We do not store any personal information other than that to complete a sale, and for the length of time it takes Disclosure of your information 8. Please be advised that we do not share or reveal information about identifiable individuals and no personal information is sold or shared to any third parties or lists. 8.1 We may disclose your information to regulatory bodies, if required, to enable us to comply with the law. 8.2 If you do not want us to use your data which we collect, you can notify us by email at the contact address in clause 2, at any time. Controlling the use of your data 9. If you have given us consent to use your data for a particular purpose you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided you can email us at the address detailed in clause 2 at any time. The information provided by you to complete a purchase is only retained for the length of time it takes to complete that transaction and our obligation to you. Where we store and transfer your data 10. We are committed to ensuring that your information is secure in order to prevent unauthorised access or disclosure. All data is stored on a password protected hardrive retained in a secure location. We have put in place suitable physical barriers to safeguard and secure the information we collect on line and also by mail. Your data is not stored for any longer than it takes to fulfill our committment to you in completing a sale. You have the right to opt out of our processing your personal data by contacting us at any time. Security 11. The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access. Third party links 12. You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever, as we have no control over them. Your rights 13. The DPA and GDPR give you the right to know and access information held about you by us. You have the right to change the permissions that you have given us in relation to how we may use your data. You also have the right to request that we cease using your data or that we delete all personal data records that we hold relating to you. You can exercise these rights at any time by writing to us by email at any time. trentvalleyarts@gmail.com There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information within one month of your requesting the data. Changes to this policy 14. We may update these policies to reflect changes to the website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data. We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at: trentvalleyarts@gmail.com Version:June 2021